Terms and Conditions

Please read these terms carefully before using our services

Last Updated: February 26, 2026

Effective Date: February 26, 2026

Important Notice

By accessing or using Krunnix Labs services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of Krunnix Labs' website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Important: These Terms constitute a legally binding agreement between you ("Client," "User," or "you") and Krunnix Labs ("Company," "we," "us," or "our").

1.1 Agreement Formation

Your agreement to these Terms is formed when you:

  • Access or use our website
  • Execute a service agreement with us
  • Register for an account
  • Submit a project inquiry or proposal request
  • Make a payment for our services

1.2 Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes through:

  • Email notification to registered users
  • Notice on our website
  • In-app notifications

Continued use of Services after changes constitutes acceptance of modified Terms.

2 Services Description

2.1 Service Offerings

Krunnix Labs provides the following services:

Service Type Description Delivery Model
Custom Software Development Tailored software solutions based on client requirements Project-based / Dedicated Team
AI & Machine Learning AI model development, ML solutions, data analytics Project-based / Consultation
Cloud & DevOps Cloud infrastructure, CI/CD pipelines, deployment Managed Services / Project
UI/UX Design User interface and experience design services Project-based
Maintenance & Support Ongoing support and maintenance services Retainer / SLA-based

2.2 Service Agreements

Specific services will be governed by separate Service Agreements that include:

  • Detailed scope of work
  • Timelines and milestones
  • Pricing and payment terms
  • Intellectual property rights
  • Confidentiality provisions
  • Acceptance criteria

2.3 Service Limitations

We do not guarantee:

  • Specific business outcomes or revenue generation
  • Compatibility with all third-party systems
  • Uninterrupted or error-free service
  • Specific performance metrics unless specified in Service Agreement

3 Eligibility

3.1 Age Requirement

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old.

3.2 Business Entity Requirements

If you are using our Services on behalf of a business entity, you represent and warrant that:

  • You have the authority to bind the entity to these Terms
  • The entity is duly organized and validly existing
  • You are authorized to make decisions regarding the Services

3.3 Prohibited Users

We reserve the right to refuse service to:

  • Individuals or entities on sanctions lists
  • Businesses involved in illegal activities
  • Competitors seeking to reverse-engineer our processes
  • Users who have previously violated these Terms

4 User Accounts

4.1 Account Registration

To access certain Services, you may need to register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

4.2 Account Security

You are responsible for:

  • Keeping your password confidential
  • Not sharing account access with others
  • Immediately notifying us of any unauthorized access
  • Using secure connections when accessing your account

4.3 Account Suspension or Termination

We may suspend or terminate accounts if:

  • You violate these Terms
  • We suspect fraudulent activity
  • Required by law
  • For security reasons

5 Intellectual Property Rights

Definitions:

Pre-existing IP
Intellectual property owned by either party before the project commencement
Background IP
IP developed independently of the project but used in its execution
Foreground IP
IP specifically developed during the project
Deliverables
Specific outputs agreed upon in the Service Agreement

5.1 Client IP

The Client retains ownership of:

  • All Pre-existing IP provided to Krunnix Labs
  • Client's business processes, trade secrets, and confidential information
  • Client data and content

5.2 Krunnix Labs IP

We retain ownership of:

  • Our methodologies, tools, and frameworks
  • Proprietary software and libraries
  • Background IP used in service delivery
  • Templates, designs, and code not specifically developed for the Client

5.3 Project Deliverables

Unless otherwise specified in the Service Agreement:

  • Foreground IP developed specifically for the Client will be transferred to the Client upon full payment
  • We retain a license to use anonymized, non-confidential components for portfolio and improvement purposes
  • Third-party components may be subject to their respective licenses

5.4 License Grants

During the project, we grant the Client:

  • A limited, non-exclusive license to use our Background IP as necessary for the project
  • Testing and evaluation rights for deliverables during development

6 Confidentiality

6.1 Confidential Information

Includes but is not limited to:

  • Business plans and strategies
  • Technical specifications and source code
  • Financial information
  • Customer lists and data
  • Trade secrets and proprietary information

6.2 Obligations

Both parties agree to:

  • Maintain confidentiality of the other party's information
  • Use confidential information only for project purposes
  • Implement reasonable security measures
  • Limit access to those with a need to know

6.3 Exceptions

Confidentiality obligations do not apply to information that:

  • Was publicly available at the time of disclosure
  • Becomes publicly available through no fault of the receiving party
  • Was independently developed without reference to confidential information
  • Is required to be disclosed by law

6.4 Duration

Confidentiality obligations survive for 5 years after project completion, except for trade secrets which remain protected indefinitely.

7 Payments and Billing

7.1 Pricing Structure

Services may be billed as:

  • Fixed Price: Agreed amount for defined scope
  • Time & Materials: Based on actual hours worked
  • Retainer: Monthly fee for ongoing services
  • Milestone-based: Payments tied to project milestones

7.2 Payment Terms

Unless otherwise specified:

  • Invoices are due within 30 days of receipt
  • Late payments may incur interest at 1.5% per month
  • Client is responsible for all taxes
  • All payments are non-refundable

7.3 Disputes

Payment disputes must be raised within 7 days of invoice receipt. Undisputed amounts must be paid by the due date.

7.4 Suspension of Services

We may suspend services for:

  • Non-payment of invoices overdue by 30 days or more
  • Repeated late payments
  • Breach of payment terms

8 Liability and Warranties

8.1 Limited Warranty

We warrant that:

  • Services will be performed with reasonable skill and care
  • Deliverables will materially conform to specifications
  • We have the right to provide the Services

All other warranties, express or implied, are disclaimed.

8.2 Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the fees paid by Client in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for loss of profits, data, or business opportunities

8.3 Indemnification

Client agrees to indemnify us against claims arising from:

  • Client's use of Services in violation of these Terms
  • Client's infringement of third-party rights
  • Client's violation of laws or regulations

8.4 Force Majeure

Neither party is liable for failure to perform due to circumstances beyond reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet or utility failures
  • Labor disputes

9 Termination

9.1 Termination for Convenience

Either party may terminate with 30 days written notice, subject to:

  • Payment for all work completed
  • Payment for committed resources
  • Return of confidential information

9.2 Termination for Cause

Either party may terminate immediately if the other:

  • Materially breaches these Terms and fails to cure within 30 days
  • Becomes insolvent or bankrupt
  • Ceases business operations

9.3 Post-Termination Obligations

Upon termination:

  • All unpaid fees become immediately due
  • Each party returns or destroys the other's confidential information
  • Intellectual property rights transfer as specified in the Service Agreement
  • We provide assistance for transition as agreed

10 Governing Law and Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

10.2 Dispute Resolution Process

  1. Negotiation: Parties will attempt to resolve disputes through good faith negotiation for 30 days
  2. Mediation: If unresolved, parties will submit to mediation with a mutually agreed mediator
  3. Arbitration: If mediation fails, disputes will be resolved through binding arbitration under [Arbitration Rules]
  4. Litigation: Parties may seek injunctive relief in court to prevent irreparable harm

10.3 Venue

Any legal proceedings shall be brought in the courts of [Your City, State/Country].

10.4 Class Action Waiver

Both parties waive any right to participate in class actions or collective arbitration.

11 Changes to Terms

11.1 Modification Rights

We reserve the right to modify these Terms at any time. Material changes will be communicated as specified in Section 1.2.

11.2 Acceptance of Changes

Your continued use of Services after changes take effect constitutes acceptance of modified Terms.

11.3 Historical Versions

Previous versions of these Terms are archived and available upon request. The current version is always available at https://krunnixlabs.com/terms.php

12 Contact Information

For Terms-related inquiries:

  • Legal Department: legal@krunnixlabs.com
  • General Inquiries: hello@krunnixlabs.com
  • Phone: +1 (555) 123-4567
  • Address: [Your Company Address]
  • Website: https://krunnixlabs.com

12.1 Notice Requirements

Legal notices must be in writing and sent via:

  • Registered mail to our business address
  • Email with read receipt requested
  • Overnight courier with tracking

12.2 Response Time

We will acknowledge receipt of legal notices within 5 business days and respond substantively within 30 days.

By using our Services, you agree to these Terms

These Terms, together with any Service Agreements, constitute the entire agreement between you and Krunnix Labs regarding the Services.

If you do not agree to these Terms, please discontinue use of our Services immediately.

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